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Department Technicians
Apparel Design:
Thomas Szilagyi
Technical Assistant III
189 Canal Street
(401) 454-6562
ts
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Computer Hardware Policies and Support
Hardware Programs / Policies Campus Workstation Program (CWP) The CWP centralizes the purchase and
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18000037108
Why is My Webcam Not Showing?
If your webcam is not showing or your webcam shows a black screen in the Zoom application, there may
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18000047272
Windows 10 Update Instructions
All Window computers should be running at least Windows Version 22H2. ITS recommends version 22H
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ITS Recommended Minimum Computer Requirements
The following minimum requirements are based on security recommendations as well as the software and
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18000020552
Is My Computer Under Warranty?
Often you are able to check the status of your computer's warranty by going to the manufacturer's we
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18000020562
How To Fix “Power Button is Locked” On Monitor
Problem:
Screen is black, except for a message that says 'Power Button is Locked'.
S
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18000020565
Add user profile on a mac loaner
All RISD Mac Loaners should be in JAMF, ITS can remotely create user accounts or be handled by end u
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18000020567
Data Recovery Services for Personal Computers
IT Services does not recover data for personal computers.
Data recovery is not possible on com
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Antivirus Recommendations for Both Mac and Windows Computers
Students
Antivirus is recommended for both Mac and Windows computers.
ITS recommends the follo