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18000020558
Caps Lock key is stuck
Problem:
Caps Lock key is stuck and you can only type in capital letters on your Mac
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18000020561
Loan of Computer Accessories
Information Technology Services does not have an inventory of computer accessories (e.g. power adapt
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18000075392
Disabling/Enabling the Touch Screen Display on Windows 10 computers
Here's how to disable the touch screen display on Windows 10 computers:
1. Locate the Search Bar t
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18000072482
Monitor comes up with "No Signal" Error When Computer is Docked
Do you get a "No Signal" error even though your computer is docked and turned on?
Are you havi
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18000066667
Refurbished Mac purchase options
When purchasing refurbished Mac, IT highly recommends selecting a company that provides an extended
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18000060093
How Do I Check My Device's Operating System and Hardware Specifications?
Note for users with RISD owned computers: Please reach out to the ITS Service Desk or to your Depart
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18000060017
How Do I Update My Device to the Latest OS?
Keeping your device's OS up to date is important especially in today's cyber world. To keep your
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18000059961
Mac OS Update Instructions
Keeping your Mac OS up to date is important especially in today's cyber world. To keep your Mac OS
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18000020607
Does RISD offer insurance coverage for electronic devices (laptops, cameras, tablets, etc)?
RISD does not provide coverage for electronic devices. You can contact your own insurance company to
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Laptop Program
All hardware and software configurations are evaluated annually and recommended by faculty, Departme