OIT Service Desk

Service Desk

Hours: 8:00AM - 5:00PM (Mon - Fri)

Information Technology Services
Information Technology Services powers creativity by contributing valued technical services and solutions to the RISD community through communication, engagement, focus, planning and preparation.

ITS Organizational Chart

IT Service Desk
The Information Technology (IT) Service Desk is the RISD community’s single point of contact for IT Services. We are here to support, educate and communicate available IT Services to the community.

Last Modified: 6/21/2017 4:14 PM

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Service Desk Staff

IT Service Desk
Service Desk Main Contact
servicedesk@risd.edu
401-454-6106

Monique Hauser
Service Desk Manager
mhauser@risd.edu
401-454-6795

Ana Bressette
Sr. Service Desk Specialist
abresset@risd.edu
401-454-6352

Peter Soares
Sr. Service Desk Specialist
psoares@risd.edu
401-454-6489

Training & Videos
NEW Introduction to My RISD App
How to Print Using risdPRINTS
Connecting to RISD-WiFi on Mac
Connecting to RISD-WiFi on Windows 10
Google Apps Learning
lynda.com
Password Service Enrollment
More Training >>

AntiVirus
ESET AntiVirus for Mac (Students)
ESET AntiVirus for Windows (Students)

risdPRINTS - Print Queues
risdPRINTS for Mac OSX
risdPRINTS for Windows

Discounted Hardware & Software
Adobe Creative Cloud (Fac/Staff)
Adobe Creative Cloud (Students)
GoToMeeting
lynda.com
Office 365
RISD's Apple Store
More Discounts >>

Links
Colleague
Digication
Password Service
RISD Google Email
Student Planning
WebAdvisor

IT Service Desk

20 Washington Place

First Floor, Right Wing

Rhode Island School of Design

2 College Street

Providence, RI 02903