Video Communications. Video Conferencing. Web Conferencing.
RISD provides a licensed Zoom account for all active RISD faculty, staff, and students.
What is Zoom?
Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones and room systems.
What do I get with a Zoom licensed account?
-
Includes up to 300 participants
- Unlimited Meeting duration for all meetings
- Unlimited number of meetings
How do I access Zoom?
Zoom is configured to authenticate using your RISD account credentials (username & password) through both the Zoom Web Portal,
https://risd.zoom.us, the Zoom Desktop Client, and Zoom Cloud Meetings mobile app.
Zoom Desktop Client
-
Download and install the Zoom Desktop Client (if you have not already done so).
- Open the Zoom Desktop Client.
- Click Sign in with SSO.
- In the 'Your company domain' field, enter risd and click Continue.
- Enter your RISD username & password on the RISD Authentication Service page.
- You will be redirected back to the app.
- Visit https://risd.zoom.us.
- Click
Sign in.
- Enter your RISD username & password on the RISD Authentication Service page.
- You will be redirected to the Zoom site.
Zoom Cloud Meetings mobile app
- Download the Zoom Cloud Meetings mobile app from your device's app store.
- Open the Zoom Cloud Meetings mobile app.
- Click Sign in with SSO.
- In the 'Your company domain' field, enter risd and click Continue.
- Enter your RISD username & password on the RISD Authentication Service page.
- You will be redirected back to the app.
Zoom Meeting Recordings & Panopto
Zoom meeting recordings are automatically transferred to Panopto. Panopto offers unlimited video storage and has been integrated with Zoom for a campus-wide video storage and sharing solution. See our
Panopto page for more information about managing, editing and sharing your recordings.
Captions / Transcription Services for Zoom Meetings
Zoom Training
Visit the
Zoom Learning Center page for live webinars, recorded webinars, video tutorials and guides.
Zoom Support
RISD has the Premier support plan which offers 24/7
Zoom Technical Support through phone, chat, and email. Our community members may also search the
Zoom Help Center or contact the IT Service Desk for support; 401-454-6106 or servicedesk@risd.edu.
Zoom Software Updates
Zoom updates their software every two weeks (or less) to fix bugs and to add or update features.
Have you checked for an update recently? Visit the
Zoom Download Center to download and install the updated Zoom version for your computer, devices, browser extensions and add-ons.
For more information about the upgrades please view the following support articles: