Zoom

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Service Desk

servicedesk@risd.edu (401) 454-6106

Hours: 8:00AM - 5:00PM (Mon - Fri)

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Zoom

Video Communications. Video Conferencing. Web Conferencing.

RISD provides a subscription to Zoom Basic for all active RISD faculty, staff, and students.

Click here for Zoom Tutorials & Training or Support.

How do I get a Zoom account?

All faculty, staff and students have a basic Zoom account.

What are the differences between a Basic and Pro account?

Zoom Basic

Host up to 100 participants
Unlimited 1 on 1 meetings
40 mins limit on group meetings
Unlimited number of meetings
Online Support
Video Conferencing Features
Web Conferencing Features
Group Collaboration Features
Security

Zoom Pro

All Basic Features +
Includes 100 participants with option to purchase more
Unlimited Meeting duration for all meetings
User Management
Admin Feature Controls
Reporting
Custom Personal Meeting ID
Assign Scheduler
1GB of MP4 or M4A Cloud reporting
REST API
Skype for Business (Lync) interoperability

How do I get a Zoom Pro Account?

While Zoom Basic has the conferencing features and functionality to suit most people’s needs,

RISD does have limited licensing for Zoom Pro. Most notable difference is the basic account's meeting duration has a maximum time limit of 40 minutes. Only faculty and staff may request Zoom Pro accounts by contacting the IT Service Desk.

How do I access Zoom?

Zoom is configured to authenticate using your RISD account credentials (username & password).

Visit https://risd.zoom.us and sign in with your RISD username & password.

How do I use Zoom?

Visit the Zoom Help Center

View https://risd.zoom.us/

Or call Zoom Support

Last Modified: 7/30/2019 2:08 PM

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IT Service Desk

123 Dyer Street

Second Floor

Rhode Island School of Design

2 College Street

Providence, RI 02903