No, your RISD phone number will not change. You will be given a temporary Zoom phone number during the transition but it will be removed when the transition is complete.
You may use your new deskphone, or make calls from the Zoom applications on your computer or mobile phones.
Will 4 digit extension dialing continue to work?
Yes, 4-digit extension dialing will continue to work during and after the transition.
Will I receive a new desk phone?
Yes, as part of the new Zoom phone system the existing desk phones will be replaced with Zoom VoIP phones.
My RISD phone is currently forwarding to another phone number. Will this continue to work?
Yes, we are able to identify numbers that are currently forwarded to another number (due to remote working conditions, etc). We will recreate the forward with your new Zoom Phone as well.
I receive my voicemail through email, will that change?
No, your voicemail will continue to go to your email address. You will begin to receive voicemail notifications from no-reply@zoom.us.