Q: Why can't I connect my Android device to the Google Play store with my RISD account?
A: RISD Accounts are not compatible with the Google Play store. To get around this you'll need to switch to a non-risd Google account (e.g. jdoe@gmail.com) before downloading the app. Follow the instructions below to switch accounts in a Google Play app:
- Open a Google Play app.
- Tap Menu.
- If you don't see the menu icon in the top left corner, tap back until you're on the app home screen.
- Look for the name and email address of the account you're using at the top of the screen.
- Tap the Down arrow.
- Tap the account you want to use.
Q: Why do I receive an "Invalid Origin" error when trying to use Campus Map on my computer's Chrome browser?
A: Most likely the issue is that your location services are off for the Chrome browser. Follow the instructions below to enable:
- Open Chrome.
- In the top right, click the Chrome menu icon.
- Click Settings
- Click Advanced
- In the "Privacy and security" section, click "Content settings".
- In the dialog that appears, click "Location".
- Be sure the option to "Ask before accessing (recommended)" is ON.